FAQ | Gadget Backpack
IS THERE A POWER BANK INCLUDED WITH EVERY BACKPACK/BAG?
No, separate Power Bank required. Most of our backpacks/bags include a simple USB 2.0 connection for you to easily connect any USB 2.0 power bank on the market! (USB-C Coming Soon). (Only our Solar Backpack is self-sustaining, no power bank required.)
FORMS OF PAYMENT DO YOU ACCEPT?
We accept payments by Paypal - Visa, Mastercard, and American Express.
How can I change my Shipping Address?
Changing of address is allowed within 24-hour of purchasing the item/s. You may contact us via firstname.lastname@example.org to request for change.
How can I cancel my order?
You can cancel your order within 24 hours after placement by contacting us and letting us know your intention to cancel. In this case we are refund your money immediately and cancel the shipment.
After 24 hours of ordering your shipment is most likely on the way to you, therefore order cancellation is not possible. However you can still apply for refund as described in our refund policy at https://gadgetbackpack.com/pages/refund-policy. In this case :
- You have to wait your order to be shipped to your address
- You have to return the backpack(s) in the original condition to the address provided by us.
- Your return must be a registered package to allow tracking
- Upon arrival of the backpack, we will refund your money, if the backpack unused and in the same condition that you received it. It must also be in the original packaging.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Please note, sale items are non refundable therefore orders of items on sale can not be cancelled after 24 hours of order.